Frequently Asked Questions about Novis, the Premier Container Shipping Company in Melbourne

Local and Interstate Transport

NOVIS provides reliable local and interstate transport services, ensuring your goods are delivered safely and on time, whether across town or across the country. With a fleet of well-maintained vehicles and experienced drivers, we offer flexible, cost-effective solutions to meet your transportation needs. From short-distance deliveries to long-haul shipments, we are committed to delivering excellence at every step.

Warehousing

NOVIS offers 4,500 square meters of undercover warehousing space, including hardstand and container docks. Our warehousing services seamlessly integrate with our transport team, enabling us to provide a comprehensive end-to-end solution for our clients.

This integrated approach allows us to offer a level of priority service that sets us apart from traditional warehousing providers, ensuring faster, more efficient deliveries for both importers and exporters.

Expert in Oversized Cargo Solutions

When it comes to handling oversized cargo, Novis Logistics Solutions is your trusted partner. We specialize in managing the complexities of transporting large, heavy, and unconventional shipments with unparalleled expertise and track record of moving anything from oversize machinery to Helicopters to Oversize recreational boats. From meticulous planning and custom solutions to ensuring compliance with regulations and seamless delivery, we ensure your oversized cargo arrives safely and efficiently. Trust us to handle the logistics, so you can focus on what matters most.

Key Features:

• Tailored solutions for oversized, heavy, and complex shipments
• Specialized equipment and route planning
• Expert project management for large, high-value cargo
• Full coordination of loading, transport, and delivery
• Global reach for project logistics
• Experienced in handling heavy oversized machinery, Helicopters, Large recreational boats

Customs Clearance

At NOVIS, our team of highly respected, licensed Customs Brokers is here to guide you through the complexities of customs clearance. We offer not only expert clearance services but also consultancy to ensure your shipments comply with all relevant government regulations. Our proactive approach helps minimize risks, giving you peace of mind that your goods are moving smoothly and in full compliance with the law.

Key Features:

• Full customs clearance services at both origin and destination
• Expert handling of all shipping documentation (bills of lading, invoices, packing lists)
• Minimizing the risk of delays, fines, and penalties
• Ensuring compliance with local and international trade regulations

Air Freight

At NOVIS, we offer a comprehensive range of airfreight services for both export and import, connecting businesses to markets around the world. Whether you’re shipping a single consignment or managing complex freight programs, our team is committed to delivering flexible, personalized solutions that meet your unique needs.

From fixed allocation and consolidation to large-scale airfreight shipments, we go beyond standard services to provide customized business solutions. Plus, our advanced tracking system ensures complete visibility, allowing you to monitor your shipments at every stage of transit.

Experience the NOVIS difference with reliable, efficient, and customer-focused airfreight services.

Key Features:

• Fast and Efficient Deliveries, we ensure your shipments are delivered quickly to any destination worldwide.
• Global Network, with access to major airports across the globe, we offer unparalleled reach for international shipments.
• Real-Time Tracking
• Novis offers comprehensive coverage against loss, theft, or damage for those without Marine Freight Insurance.

Ocean Freight

At NOVIS, we’re dedicated to helping you meet your budget, schedule, and service requirements for international ocean freight. Thanks to long-standing, trusted relationships with carriers all major, we deliver dependable solutions for import, export, FCL and LCL shipments, ensuring your goods reach their destination on time and within budget.

Our advanced tracking system integrates all ocean freight services, giving you real-time access to crucial shipment details. From status to comprehensive information on orders, shipments, and commercial documents, we provide the transparency you need to effectively manage delivery timelines and ensure smooth operations.

Key Features:

• Full Container Load (FCL): A full container dedicated to a single shipper’s goods.
• Real-Time Tracking
• Cost-Effective for Long Distances
• Less Than Container Load (LCL): Goods from multiple shippers are consolidated into one container.
• International Reach, through our comprehensive network we provide access to nearly every port in the world
• Novis offers comprehensive coverage against loss, theft, or damage for those without Marine Freight Insurance.

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